SPECIFICATIONS
Brand Name: NoEnName_Null
Hign-concerned Chemical: None
Origin: Mainland China
Smart home platform: other
Smart home platform: Tuya
Certification: CE
Certification: RoHS
Certification: UL
Model Number: S100B-CR-CS01W WiFi Function
Type: Smoke Detector
Dimension: 120*31mm
Battery type: 1.5V AA*2 Battery (Seller did not provide the battery)
Sound level: More than 85 dB/3 Merer
Alarm output: Flash sound output
Color: White
Sensor: Infrared photoelectric sensor
Material: ABS
Quiescent current: Less than 10uA
Alarm current: Less than 30mA
Working temperature: 0℃~40℃
Working Humidity: RH 10%-95%
Product Description：
This product is a smart carbon monoxide and smoke combo detector, adopting microprocessor control. The electrochemical carbon monoxide sensor is stable and reliable with low current consumption and small sensitivity drift.
Mainly well used in the place of carbon monoxide gas leakage and fire place, well guarantee personal safety. It can work with Tuya or Smart life APP, you can check and receive the alarms through the APP even you are far away from home, no need any gateway, just connect with house WiFi. A perfect item for protecting your fanily from the dangers of Co poisoning and Fire.
New Function: Add bluetooth module. Use the bluetooth to machine. Make WiFi connection to become more efficient.
How to connect the WiFi?
Step 1: Load battery, the device will automatically turn on, please wait 30 seconds (the green light flashes about 30 times).
Step 2: Open the mobile app "Tuya" or "Smart Life", click the "+" in the upper right corner, and select "Add Device".
Then you need to press the device four times in quick succession. Put the device into connection mode, and the phone will automatically search and discover it.
Step 3: Click "Add" and enter your WIFI account and password, it only supports 2.4GHz frequency. When connecting, try to keep your phone and device close to your router, and a strong signal can complete the connection more quickly.
How to test the smoke?
In the smoke test, you can inhale a puff of smoke, and then use a straw to spray the smoke into the side gap of the device, so that the smoke enters the interior, and the sensor will recognize the smoke and issue an alarm sound. (Note: 11 round holes in the surface are sound outlets)
When the device is abnormal in use, please try to replace another brand of new battery first, because the smoke sensor is a low-power device, it will be sensitive to battery voltage. According to the feedback of most users, the cause of the battery is more than 90%. After installing the new battery, wait 30 seconds, then press the device once to let it automatically check all functions.
If you have any questions, please feel free to contact our customer service staff, we have professional engineers and perfect after-sales can help you solve all problems.
This sensor can detects carbon monoxide and smoke at the same time. Upgraded photoelectric sensor significantly increases the alarm's sensitivity for a faster response time and minimizing false alarms.
You will receive a real-time notification on your smartphone whenever an alarm is triggered or any status is changed. You don't have to worry about missing an emergency even if you're not home. Making your life more convenient and safe.
Allows you to temporarily silence any annoying alarms caused by kitchen fumes, smoking, etc. via the app; No more trying to push the silence button with a broomstick or with the help of a ladder. It is more convenient to use for the elderly and those with reduced mobility.
When the sensor is trigged, it will make alarm sound. The 85dB alarm is loud enough to alert all members in the household.
This product uses 2*1.5v AA battery (not included), the battery can be replaced at any time. APP will show the status of battery. It can continue to be used for some time in the case of low battery,, please replace the new battery in time.
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.