SPECIFICATIONS
Brand Name: NoEnName_Null
Model Number: Dog Gate
Type: Dogs
Origin: Mainland China
Choice: yes
semi_Choice: yes
1、【High-Quality Material】The pet door is made of titanium steel and PP, stable and durable, with good anti-corrosion and load-bearing, and not easy to deform
2、【Retractable】The length of this retractable dog door can be stretched, and the retractable range can reach 22"-39.37", you can adjust it to a suitable length according to your needs
3、【Stackable Function】There are two heights across the pet door, 9.45 inches and 14.17 inches, which are easy for people to enter and exit, and can be stacked if the height is not enough
4、【Simple Installation】The short pet door does not need to be drilled to install, it can be reused, and it is equipped with two sets of anti-skid pads (silicone pad and transparent film), which can be selected and used according to the specific environment
5、【Wide Range of Applications】This pet gate can be used for small or medium-sized dogs. Widely used in the living room, room, balcony, staircase, kitchen, bedroom, and bathroom
Product Description:
1. Made of titanium steel and PP, the dog door is stable and durable, has good corrosion resistance and load-bearing, and is not easy to deform
2. The length of the retractable dog door is retractable and easy to install
3. There are two heights across the pet door, 9.45"/14.17". Easy for people to enter and exit, if the height is not enough, it can be stacked
4 Pet fences are installed without drilling, reusable, with two sets of non-slip pads (silicone pads and transparencies)
Product name: Black short dog door retractable
Retractable size: 22"-39.37"
Available in two heights: 9.45"/14.17"
List:
Black retractable short dog gate*1
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If you need to use "other" payments,please contact us ,via mail or message.
Payment should be finished within 7 days, if have some difficult, please notify me.
We only ship to your confirmed address. Please make sure your shipping address is correct before purchase.
All the orders will be shipped out within 1-4 business days upon payment confirmation.The shipment by China Post Air Mail for less than 2kg goods ,generally it will take 25-45 working days(some countries can be much longer) ,if you need the goods very urgently ,please contact us for DHL etc .
We will calculate the shipping cost for you .It always takes about 3-7 days to arrive.
We are not responsible for any custom duty or import tax.
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 7 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund.
The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
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Please leave positive feedback and 5 stars if you are satisfied with our items and services.If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.
We will do our best to solve any problems and provide you with the best customer services.
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.