SPECIFICATIONS
Brand Name: smardeer
Origin: Mainland China
Ways To Unlock: APP
Ways To Unlock: Mechanical Keys
Ways To Unlock: Card
Ways To Unlock: WIFI
Ways To Unlock: Password
Ways To Unlock: FINGERPRINT
Material: aluminium alloy
Model Number: Lock021
Power Supply: DRY BATTERY
Connectivity: WIFI
Suitable for Mortise: other
Certification: CE
Doorknob Funcition: Biometric
Finish Type: Brushed
Handle Direction: Direction Reversible
Protection Level: No Waterproof
Smart home platform: Tuya
Fit Door Thickness: 35-55mm
Choice: yes
Why do you need a smart lock?
Will you forget to bring the key or lose it? When you are not at home, your friends do not visit, and you are worried about your home being stolen while you are away. All these smart locks will solve you. You can remotely authorize the unlocking password to unlock the lock through the Tuya APP, and record every unlocking record for you. Combined with other Tuya smart products, you will enjoy a smarter and safer life.
- Support multiple unlocking methods of biometric fingerprint, password,card,,mechanical key and mobile phone
- Bluetooth link for remote unlocking via Tuya app
- Automatically lock, no need to worry about forgetting to lock the door
- Ball type door lock can directly replace old door lock without drilling
- Compatible with left and right door opening directions
- Panel material:Aluminum alloy
- Application type:Tuya / Smartlife
- Connection method:WiFi
- Unlocking method: Fingerprint, Password，Card，key,App
- Fingerprint capacity: 50
- Password capacity: 200
- Mechanical key: 2
- Lock core level: C
- Alarm type: Low battery alarm/pry door alarm
- Emergency power supply: Type-C 5V-2A
- Power supply: 4 AAA battery
- Usage time: 8 months
- Working temperature: -20 to +50°C
- Working humidity: 40% to 85% (No condensation)
- Door lock size: L70*W70*H45mm
- Adapt to door thickness: 35-50mm
SmarDeer Smart Lock for Wi-Fi Fingerprint lock Wooden door Electronic Lock Keyless entry Fingerprint/Password/Card/Key/App
The smart lock has a built-in biometric sensor, which has fast recognition speed and high accuracy. Support 50 fingerprint IDs to unlock.
The password lock supports anti-peeping password function, supports 12-digit password input, and any number can be added before and after the correct password. Allows you to easily cope with all kinds of awkward moments.
The IC card door lock has a built-in high-sensitivity smart card reader chip, which can accurately and quickly identify electronic tags.
The Tuya smart lock is connected through WIFI and supports remote unlocking by mobile phone. No matter where you are, you can answer the remote unlocking of the door lock through the mobile app.
Smart electronic locks can manage and authorize passwords through APP. You can even time the password usage time.
The electronic lock can easily view the door lock unlocking record anytime and anywhere, and keep track of the information of the visitor.
The door lock will automatically lock after you close the door for 5 seconds, so don't worry about forgetting to lock the door.
Fingerprint lock supports channel access mode (old-fashioned access mode). No need to verify fingerprint or password to unlock. It is suitable for scenes with a lot of turnover such as offices.
The fingerprint door lock comes standard with a 60-70 adjustable single tongue lock body, and the left and right door opening directions can be adjusted freely. Makes your app installation easier.
PAIEMENT
Currently, you can pay using Boleto, Visa, MasterCard, QlWl, Western Union,Maestro debit card
WebMoney and bank transfer.More payment options will be available on AliExpress in the future.
SHIPPING
All our items will be shipped to buyer's address which offered by buyers,please confirm your address before payment.
We will send the items within 3 Business days once your payment is completed.(Holidays may be extended)
RETURNS
Wedoourbesttoserveourcustomersthebestthatwecan.
We will refund you if you return the items within 7 days of your receipt of the items for any reason.
The buyershould make sure that the items returned are in their original conditions.
LOGISTICS INFO
When your product not arrive within protection time,that may cause by holiday delay.
Weather or customer clearace please contact our aftersale service for help.
We will help you check the situation or you can check on web:http:www.17track.net/en/.
We will extent the protection time for you to protect you sately get the product.
WARRANTY
We supply one year warranty for products purchase from us.
1.If you find product got damaged when recive it,pleasecontact your local express company for compensation,also please contect us,we can assist you solve the problem.
2.If the product can not working properly when you resive it or in 15 days without unproper use or damage,please contect our aftersale service,he will help you fix problem,if can not solve remotely.send back the products back to us,we will replace
new one for you after recive your return package.
3.If in one year product face problem,please contact us for technology support,or send back for repairment.
4.Supply life long technology surport
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.