SPECIFICATIONS
Brand Name: HCVAHDN
Origin: Mainland China
High Definition: 5.0 Megapixels
Supported Operating Systems: Windows 7
Supported Operating Systems: Mac OS
Supported Operating Systems: Windows 8
Supported Operating Systems: Windows 10
Lens (mm): 3.6mm
Style: Box Camera
Connectivity: IP/Network Wireless
Installation: Normal
Minimum Illumination(Lux): 0.01Lux
Scene: Indoor and outdoor
Color Night Vision: no
Megapixels: 5MP
Storage: 128G
Video Compression Format: H.264
Video Compression Format: H.265
IR Distance(m): 30M
Certification: CE
Color: WHITE
Alarm Action: FTP Photo
Alarm Action: Email Photo
Movement Range(Tilt): -10°-180°
is_customized: Yes
Model Number: HCVA-0532TY-SA6
Supported Mobile Systems: Android
Supported Mobile Systems: IOS
Smart home platform: Tuya
AI Functions: Smart Tracking
IP Rating: other
Special Features: IR Cut filter
App name: Smart Life
TF Card: None
Digital Zoom: 4X
Power Supply(V): DC 5V 2A power supply
Audio Output: Two Way Audio
Power Consumption(W): 10W
Sensor: CMOS
Sensor Brand: Sony/索尼
Operating Temperature: -10°-60°
Shell Material: plastic
Power Supply: Normal
Viewing Angle : 90°
Movement Range(Pan): 0°-360°
Rechargeable Battery: none
Ip Camera Input Output: 5MP Wireless Wifi IP Camera
Type: 5MP Wifi IP Camera
Style: 5MP Mini Wireless IP Camera Wifi HD
Alarm action: motion detection
Audio: Two-way audio
Storage: TF(Micro-SD) card,up to 128GB
Lens: 3.6mm
IR distance: 30M
High Definition: 1920P
Features: Automatic Tracking camera IP wifi
Remote view: "Tuya Smart" and "Smart Life"
Warranty: 3 years
Choice: yes
semi_Choice: yes
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Main Features
* Two-way audio
* Wireless smart connection
* 360 degree HD surveillance
* suppot Motion detection and auto tracking, smart alarm
* Infrared professional infrared fill light system
* Support 5 million night vision lens, 5MP high resolution image, fine texture
* The focal length is 3.6mm, the visible distance is 50 meters during the day, and the night vision distance is 30 meters
* Intelligent QOS algorithm automatically adjusts code stream and frame rate, adaptive network, bringing you a seamless video experience
* Support mobile phone, computer and other platform applications, can be viewed by multiple users in real time * Support TF card storage, support maximum memory expansion to 128G, can be played at any time, video editing
Two-Way Audio
Two-way audio feature allows you to listen and speak through the camera.so you can speak to your elders, kids, and pets, to make sure they are doing well at home.
Auto Tracking
Automatically tracking the moving items, intelligent Camera
Motion Detection Alarm
When detect motion, The CCTV Security camera will send an alarm message to your mobile phone through the APP.Then you can remote check what happen via mobile phone.
4X Digital zoom
This camera supports 4.0X Digital Zoom, Press and hold the screen with both hands to Zoom in/out and see more details.
Advanced H.265 Video Compression
H.265 (HEVC) doubles the coding efficiency compared with its predecessor H.264. H.265 video saves around 50% of the bit rate at the same quality of coding.H.265 only need less bandwidth,faster loading speed,more smooth video,Lower bite rate,higher image quality!
HD 5MP High Definition Display
High-Definition interface output,Suport for online playback,Mobile remote,Multi-window display with 5MP Resolution.The angle will be more larger,and the image will be more clearer.
SD Card & Cloud Storage
The camera supports up to 128GB TF card local backup and also provides cloud storage service(Need to pay extra cost)
Smart IR-Cut Day night vision monitoring
The smart IR-Cut filter switches automatically between day and night to reduce color cast in day time and enhance image brightness at night making sure you can get vivid surveillance footage from dawn to dark.
PTZ Control by APP
355 Degree PTZ pan/tilt rotation vertical 90 Degree, control the rotation angle through "Tuya Smart" or "Smart Life" App
Support Multi-View at the same time via APP or Web Browser View:
You can add multiple Tuya Smart cameras to view in APP or Web Browser at the same time.APP Supprt 4/9/16 cameras view at the same time,Web Browser support 4/9 view at the same time.
WiFi Surveillance Cameras VIEW ON WEB BROWSER
Smart playback
You can easy find the video footage you'd like to playback, Smart playback available with customizable searching area, playback time is greatly reduced by speeding through unimportant videos.
Remote viewing anywhere,anytime andMulti-user viewing
One camera simultaneously monitors multiple users while supporting 3~4 users watch the video online.No matter where you are, you can remotely access the camera to see live streaming and stayconnected.Support smartphone (Android & iPhone) remotely view from anywhere.Support through its web interface via Internet Explorer.
Mobile phone remote viewing
our camera support "Tuya APP" and "Smart Life APP" remote viewing .
Note
This camera does not include a memory card.
If you need a camera with a memory card, you can order it by clicking on this image.
package list
*1 Camera
*1 Manual
*1 Adapter
*1 Power cord
*1 Screw pack
You can install it by yourself
1.Do not need installation engineer,2,Save installation free.3,Control installation time freely,
Your can install it there place
Application:Home,supermarket,hotel,garden,factory,shop office,,,etc,
Shipping
We will send the goods out within 1-3 working days after your payment is verify by Aliexpress.
Currently, almost all products in our store are free shipping. Items which below 2KG are shipped by China Post Airmail as default.. For DVR and security system, we support different logistics way to different countries. Please check the details on product description page.
Tracking No. will be provided within 2 business days after the shipment.
Buyer are responsible for Additional COD charges, VAT, Brokerage Fee, Import Duty, or Custom Fees and Taxes. Please Check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Buyer are responsible for Extension Areas Surcharge if the address is remote.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes it is highly depended on the shipping courier and local customs. If you do not receive your item on time, please contact us immediately for further assistance.
Warranty&Return
Warranty:
All merchandise we sell are in good quality and under strict examination before they are shipped out. We will try our best to avoid any quality problem.
We warrants this product against defects in workmanship and material for a period of 3 years from it’s original purchase date.
Any unit which proves defective during the warranty validation period will be repaired without charge for parts or replaced. The end user is responsible for all freight charges incurred to send the products to our repair center. The warranty does not cover any incidental, accidental or consequential damages arising from the use of. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party.
Return:
Item could be returned for refund or replacement within 30 days from the date you receive it. Returned merchandise must be unused, in original packaging and include all accessories. Original shipping costs are not refundable.
Before sending back any return items, please contact with us for a a Return Merchandise Authorization (RMA). Any products returned to seller without an RMA will be void, and we will be sent back to the buyer at his/her expense. Customer should be responsible for all charges of returning and reshipping.
Return tracking number will be helpful to this process.
Our tech support will deal with the repaired products upon receipt of your return parcel. Please feel free to contact us for any product or service issues
Contact us
Please Contact us via AliExpress message center or instant chat , Please email us via your bided item or with the item number Or order number, so that we can response you promptly.
We appreciate your business greatly. If you are satisfacted with our products and service, please leave us a Positive feedback and 5 Stars rating. Your recognition will make us more confident to develop our business and serve you better.
If you are not satisfied by any reason, please feel free to contact us through AliExpress message center before leaving negative feedback. Our customer service and tech support will do our best to offer you a proper solution.
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.